TERMS AND CONDITIONS

Engagement and Services:

1. The Coach agrees to provide the Client with coaching services to facilitate the Client’s achievement of specific and agreed career, professional development, business or life related goals (“Coaching”) through a series of regular sessions (“Sessions”) of 60 minutes duration per Session. In the Sessions the Coach will aim to help the Client to clarify her/his goals, encourage her/him to reflect on her/his experiences, enhance her/his approach and support her/him to prioritise and plan how to achieve personal, career and/or other objectives.
2. Coaching sessions will be carried face to face at the Coach’s appointed place, on-line or via telephone, as agreed between the Parties. Physical face-to-face coaching, if required by the Client at an external venue, will be charged at a higher rate, plus travel expenses as incurred by the Coach.
3. The Client must be on time for all Sessions. The Coach reserves the right to cancel a Session if the Client arrives more than 15 minutes late and the Company reserves the right to invoice for that session.
4. The Client may change the time of a Session by giving a minimum of 24 hours’ notice. For any cancellations of less than 24 hours the Coach reserves the right to invoice for the session.
5. Preparation for Coaching Sessions:
   1. The Client should aim to come prepared to all Sessions, perform all actions forming part of each Session and also carry out any act, matter or thing in preparation for a future Session as agreed by the Parties.
   2. The Client is responsible for ensuring her/his own physical, mental and emotional well – being, decisions, choices, actions and results for the duration of the Coaching.

Payment

6. The Client agrees to pay all applicable fees for the Coaching in accordance with the terms detailed below.
7. The fee for this package of Coaching Sessions is as agreed pursuant to the Letter of Engagement, being the 1st letter indicating a commitment to engage coaching service of the Company by the Client, whereby fees, payment and the number of Coaching Sessions, are particularised, and payable in advance.
8. Upon completion of the agreed Coaching Sessions, further coaching may be provided on terms to be agreed upon between the Parties.

Coaching Outcomes:

9. The Coach makes no representation or warranty to the Client that the coaching process will work for her/his particular circumstances. The Client will not hold the Coach or the Company responsible for the failure (in whole or part) to achieve any of her/his goals.
10. The Client agrees that coaching results cannot be guaranteed and that she/he enters into coaching on the understanding that she/he is responsible for her/his own decisions, choices, actions and results.
11. The Client agrees to hold the Coach and the Company, free from any liability and responsibility for any outcomes or results from the Coaching and the Sessions.

Intellectual Property Rights & Confidentiality:

12. All Sessions will be confidential. No personal details and materials shall be disclosed to any third party without consent from the Client save where the Coach and or the Company is required to disclose by law or when information is obtained from a third party without breach of any obligation to the Client.

Term and Termination of Agreement:

13. Coaching will commence from the 1st mutually agreed scheduled date (the “start date”) and continue until the agreed upon number of Coaching Sessions have been completed or within Six (6) calendar months of the start date, whichever comes first.
14. The Parties agree to provide each other with fourteen (14) days’ notice in the event either party wishes to cancel further services. Termination of Sessions by the Client for any other reason, will not entitle the Client to any form of refund.
15. The Coach may terminate this Agreement with immediate effect if the Client fails to make payment in accordance with the terms above.
16. The Coach reserves the right to terminate a Session or all remaining Sessions if the Client behaves in an abusive or unreasonable manner. Termination of Sessions for the reasons detailed in this paragraph will not entitle Client to any form of refund.